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DECEPTION BAY

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GET IN TOUCH


Contact Kay Hyde

Facility Manager

(07) 3293 5800

42-46 Bay Ave Deception Bay QLD 4508


MEET YOUR SUPPORT TEAM

Our friendly staff provide a service of care that goes beyond expectations.



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Divisional Therapy Team

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Care Team

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Kitchen, Laundry & Housekeeping Team

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Nursing Team

Services

Types of care 
Type of careResidential Permanent
Status of home
ABN of home 51166016342
Approved provider Palm Lake Care Operations Pty Ltd
Accredited
An accredited aged care home is an Australian Government-funded aged care home that has been formally recognised as operating according to the Accreditation Standards as set out in the Aged Care Act 1997 and the Quality of Care Principles 1997. Accreditation is given by the Aged Care Standards and Accreditation Agency. Homes are accredited for a set period of time up to a maximum of three years, although accreditation status can be changed at any time if there is a risk to the health, safety or wellbeing of a resident.
Accreditation period 3 Years
Certified
Commonwealth Government subsidised
Current Sanctions
Current Notice of non compliance
Availability
Services meeting particular needs
Special focus on people with a terminal illness
Specific services for people with dementia
Focus on socially and financially disadvantaged people

Costs

The fee arrangements for aged care homes are changing on 1 July 2014. A summary of the types of fees that you may be charged are at Aged care changes from 1 July 2014.

If your income and assets are over a certain amount you may be asked to make an accommodation payment that you agree with the home. Otherwise the Australian Government will pay for part or all of your accommodation costs.

The Department of Human Services will advise you if you are required to make an accommodation payment.

This tab provides the maximum price (accommodation payment) you may be asked to pay if entering a home on or after 1 July 2014, you may be able to negotiate a lower price with the home.

This tab also provides details on any additional care or services that may be offered by the home, either as part of the accommodation price or available at an additional cost.

Single room + ensuite: max. refundable deposit $550,000.00 or max. daily payments of $85.89, extra service fee $0.00
Room name Rhapsody - luxury rooms
Room type Single room + ensuite
Maximum room occupancy 1
Number of rooms of type 20
Maximum refundable deposit $550,000.00
Maximum daily payments $85.89
Explanation of payment options

You have 28 days after entering a home to decide how you want to pay your accommodation payment. You can choose: A refundable accommodation deposit - a lump sum payment, the balance of which is refunded when you leave. A refundable accommodation deposit - a lump sum payment, the balance of which is refunded when you leave. A daily accommodation payment - a rental style payment that is paid on a regular basis, payable up to a month in advance, and is not refundable. A combination of the two.

Within 28 days after the date of entry, the person must choose to pay the accommodation payment or accommodation contribution (if payable) by:
· Daily Payments
· Refundable Deposit
· A combination of a Refundable Deposit and Daily Payments.
The maximum RAD that can be charged for these rooms is $550,000. The maximum DAP is $85.89. Residents can pay either a RAD/DAP or a combination of both. Resident can pay for their accommodation by 50% of the RAD - $275,000 and 50% of the daily payment $42.95.
Example of combination payment 50.0% refundable deposit of $275,000.00 and 50.0% daily payment of $42.95
Room description The rooms are 25 square metres with an extra large en-suite designed for 1 person.The facility is 4 years old and is designed specifically with quality and luxury in mind. The rooms have external access to beautifully maintained and manicured gardens with views to the lake which is surrounded by lush wooded habitat abundant with flora and fauna.The room has quality fixtures and fittings with plenty of natural and sensor lighting. Each room in the facility has individually controlled air-conditioning and heating, a bar fridge and a 40 inch wall mounted TV with the option of Foxtel on request.There is a walk in robe with plenty of room for hanging clothes and storage. There is a phone in each room which has extra large numbers for the vision impaired. There is no cost incurred for the installation or rental of the phone. The only cost incurred by the resident is for outgoing calls. Internet access is available for usage. Families can elect to bring in their own furniture or use the furniture provided by the facility. The room includes a very modern comfortable chair, a bedside locker with a locked drawer for personal items. Other furniture is available if requiredThe extra large ensuite is ultra modern and beautifully tiled to give that feeling of luxury. there are 3 rooms that are 35 square metres.
Room size 25 square metres with private ensuite.
Common areas description Residents living in our facility have access to an extensive range of different communal areas.The large dining room and lounge room is beautifully designed and decorated using quality furniture and furnishings. The lounge and dining room is large and spacious and can accommodate up to 90 residents comfortably.The Dining room is 357 square metres.The lounge area is 370 square metres.The theatre/library area is 154.9 square metres.The Gymnasium/ Allied Health room is 127 square metres. The communal areas include 5 sitting areas strategically positioned throughout the facility to take advantage of the many activities provided at the facility and can be used for special functions and parties.We have a large theatre which seats up to 60 residents, a library and a computer room for resident use. The theatre boasts a large screen and sound system. The theatre room also acts as church/chapel area where residents/relatives can attend religious services of choice.There is a dance floor in the main lounge area with a grand piano in the corner. Residents have access to a variety of entertainers and concerts.Unique to our facility is the fact that every room has external access to beautifully manicured gardens or courtyards with shade sails, park benches and outdoor furniture that allow the residents to take full advantage of sitting outside enjoying the fresh air and sunshine.There is a coffee lounge decorated in bright and colourful colours designed to brighten every mood. Residents and relatives can sit and enjoy a coffee whilst overlooking the lake and garden areas.Luxury, quality and a friendly, welcoming atmosphere is evident when you first walk into the facility and is continued throughout the facility.
Specific accommodation or design features The rooms have been specifically designed to maximise independent living whilst ensuring safety and security. Each room has sensor lighting. Residents do not have to fumble in the dark to find light switches. the rooms have access to the use of sensor mats for residents who are at risk of falls. The rooms are designed with quality fittings and furnishings.
Additional care and services included in room price Included in the accommodation price of the rooms is:
- air-conditioning and heating that is individually controlled by the resident ( or assistance from staff)
- a 40 inch wall mounted plasma TV
- a bar fridge
- extra large walk in robes with plenty of hanging and storage space.
- Telephones in each room. Nil cost to instal. Nil rental costs. The resident only pays for outgoing calls.
- The choice of wine or beer is provided on special days e.g Mother's Day, Melbourne Cup Day and during our monthly Theme days.
- Outings and shopping trips in our Mercedes Bus twice weekly
- some beauty therapies including nail care
- entertainment, concerts
Additional care and services available at additional cost We have a number of optional additional care or services that would be available to a person in this room at an additional cost.- Hairdressing and beauty treatments- the daily delivery of newspapers- Choice of wine or beer with meals.- For a full range of optional services and prices, please contact us
Extra service fee

If you are moving into an aged care home, you may be asked to pay additional fees if you choose higher standards of accommodation or additional services. These vary from home to home. Your aged care provider can provide you with details of these services and the fees that apply.

$0.00
Extra service fee explained Information not yet provided by facility
Single room + ensuite: max. refundable deposit $550,000.00 or max. daily payments of $85.89, extra service fee $0.00
Room name Serenity
Room type Single room + ensuite
Maximum room occupancy 1
Number of rooms of type 20
Maximum refundable deposit $550,000.00
Maximum daily payments $85.89
Explanation of payment options

You have 28 days after entering a home to decide how you want to pay your accommodation payment. You can choose: A refundable accommodation deposit - a lump sum payment, the balance of which is refunded when you leave. A refundable accommodation deposit - a lump sum payment, the balance of which is refunded when you leave. A daily accommodation payment - a rental style payment that is paid on a regular basis, payable up to a month in advance, and is not refundable. A combination of the two.

Within 28 days after the date of entry, the person must choose to pay the accommodation payment or accommodation contribution (if payable) by:
· Daily Payments
· Refundable Deposit
· A combination of a Refundable Deposit and Daily Payments.
The maximum RAD that can be charged for these rooms is $550,000. The maximum DAP is $85.89. Residents can pay either a RAD/DAP or a combination of both. Resident can pay for their accommodation by 50% of the RAD - $275,000 and 50% of the daily payment $42.95.
Example of combination payment 50.0% refundable deposit of $275,000.00 and 50.0% daily payment of $42.95.
Room description The rooms are 25 square metres with an extra large en-suite designed for one person.The rooms are fully carpeted and designed with quality and space in mind whilst ensuring that state of the art safety and security is provided. The extra large rooms are fitted with a 40inch wall mounted TV, fridge, extra large walk-in robes, fridge and individually controlled heating and cooling and sensor lighting. The en-suite is fully tiled from floor to ceiling and has a vanity unit and mirror. Safety measures include 24 call bell assistance, sensor lighting and quality safety rails.
Room size 25 square metres with private ensuite.
Common areas description The common areas are designed with quality, luxury and space in mind. The central lounge measures 370.1 square metres. The dining room measures 357.1 square metres. The 60 seater movie theatre is measures 154.9 square metres and boasts a massive movie screen and a superb sound system. The lounge area has a dance floor and grand piano which is great for entertaining. there are several lounge areas throughout the facility that cater for family get togethers, special occasions or just simply sitting back and relaxing while looking out at the beautiful courtyards and gardens. The fully equipped Gymnasium/ library measures 127.0 square metres.
Specific accommodation or design features N/A
Additional care and services included in room price N/A
Additional care and services available at additional cost Delivery of newspaper
Hairdressing services
Foxtel
Extra service fee

If you are moving into an aged care home, you may be asked to pay additional fees if you choose higher standards of accommodation or additional services. These vary from home to home. Your aged care provider can provide you with details of these services and the fees that apply.

$0.00
Extra service fee explained Information not yet provided by facility
Single room + ensuite: max. refundable deposit $500,000.00 or max. daily payments of $78.08, extra service fee $0.00
Room name HARMONY - Memory Support Unit
Room type Single room + ensuite
Maximum room occupancy 1
Number of rooms of type 20
Maximum refundable deposit $500,000.00
Maximum daily payments $78.08
Explanation of payment options

You have 28 days after entering a home to decide how you want to pay your accommodation payment. You can choose: A refundable accommodation deposit - a lump sum payment, the balance of which is refunded when you leave. A refundable accommodation deposit - a lump sum payment, the balance of which is refunded when you leave. A daily accommodation payment - a rental style payment that is paid on a regular basis, payable up to a month in advance, and is not refundable. A combination of the two.

Within 28 days after the date of entry, the person must choose to pay the accommodation payment or accommodation contribution (if payable) by:
· Daily Payments
· Refundable Deposit
· A combination of a Refundable Deposit and Daily Payments.
The maximum RAD that can be charged for these rooms is $500,000. The maximum DAP is $78.08. Residents can pay either a RAD/DAP or a combination of both. Resident can pay for their accommodation by 50% of the RAD - $250,000 and 50% of the daily payment $39.04.
Example of combination payment 50.0% refundable deposit of $250,000.00 and 50.0% daily payment of $39.04.
Room description The rooms are 25 square metres with extra-large private en-suite designed for one person. The rooms are fully carpeted and fitted with a 40 inch wall-mounted TV, fridge, extra large walk-in robes and individually controlled heating and cooling. The ensuites are beautifully tiled in luxurious and modern colours. Safety and security is of the utmost importance in our memory support unit with state of the art computerized monitoring systems. The rooms all have sliding doors giving residents access to the external gardens and courtyards.
Room size 25 square metres with private ensuite.
Common areas description The rooms in the Memory Support Unit are specifically designed to provide a conducive environment for residents with Dementia and memory loss. The unit has it's own dining and lounge room which overlooks a beautiful courtyard and views of the lake. Residents can go for walks outside in the circular garden design that overlooks the lake which is abundant with fauna and flora. there are benches positioned around the gardens so that residents can have a rest from walking. The dining and lounge room is beautifully decorated in soothing colours and furnishing all with quality, space and luxury in mind and is approximately 300 square metres.
Specific accommodation or design features N/A
Additional care and services included in room price N/A
Additional care and services available at additional cost some entertainment and concerts, hairdressing services.
Extra service fee

If you are moving into an aged care home, you may be asked to pay additional fees if you choose higher standards of accommodation or additional services. These vary from home to home. Your aged care provider can provide you with details of these services and the fees that apply.

$0.00
Extra service fee explained Information not yet provided by facility
Single room + ensuite: max. refundable deposit $550,000.00 or max. daily payments of $85.89, extra service fee $0.00
Room name Symphony
Room type Single room + ensuite
Maximum room occupancy 1
Number of rooms of type 20
Maximum refundable deposit $550,000.00
Maximum daily payments $85.89
Explanation of payment options

You have 28 days after entering a home to decide how you want to pay your accommodation payment. You can choose: A refundable accommodation deposit - a lump sum payment, the balance of which is refunded when you leave. A refundable accommodation deposit - a lump sum payment, the balance of which is refunded when you leave. A daily accommodation payment - a rental style payment that is paid on a regular basis, payable up to a month in advance, and is not refundable. A combination of the two.

Within 28 days after the date of entry, the person must choose to pay the accommodation payment or accommodation contribution (if payable) by:
· Daily Payments
· Refundable Deposit
· A combination of a Refundable Deposit and Daily Payments.
The maximum RAD that can be charged for these rooms is $550,000. The maximum DAP is $85.89. Residents can pay either a RAD/DAP or a combination of both. Resident can pay for their accommodation by 50% of the RAD - $275,000 and 50% of the daily payment $42.95.
Example of combination payment 50.0% refundable deposit of $275,000.00 and 50.0% daily payment of $42.95.
Room description The rooms are 25 square metres with an extra large en-suite and designed for 1 person. The quality, condition and amenity of the rooms are designed with quality furnishings and fittings and state of the art safety and security features. The rooms are beautifully designed in the finest fabrics and colours. Each room is fitted with a 40inch wall-mounted TV, individual heating and cooling, extra large walk-in robes, fridge. The ensuite is beautifully tiled from floor to ceiling in modern and luxurious tiles. Each en-suite has a vanity unit and mirror as well as safety rails and call bell systems. In addition to the luxury and size of the rooms is the access to gardens and courtyards from the sliding door to the external environment. The sensor lighting in the bathroom is another safety design to assist residents to access the toilet without fumbling at night to find a light switch. The facility is staffed by a Registered Nurse 24 hours per day.
Room size 25 square metres with private ensuite.
Common areas description The common areas are designed specifically with quality, luxury and space in mind. The main lounge and dining rooms are approximately 300 square metres each. The facility boasts its own movie theatre with comfortable and luxurious seating for up to 60 people and is approximately 400 square metres. The fully appointed gymnasium and wellness room is approximately 300 square metres. there are several lounges throughout the facility which are 150 square metres and can be used for family gatherings, special occasions and for activity groups. all common areas are fully carpeted and air-conditioned with luxury fittings and beautifully coloured furnishings. The furniture is exceptionally comfortable, practical with quality and luxury in mind. The condition, size and amenity of the common areas in the memory support area are equally impressive and extra large in size.
Specific accommodation or design features N/A
Additional care and services included in room price N/A
Additional care and services available at additional cost Hairdressing services
Foxtell
Extra service fee

If you are moving into an aged care home, you may be asked to pay additional fees if you choose higher standards of accommodation or additional services. These vary from home to home. Your aged care provider can provide you with details of these services and the fees that apply.

$0.00
Extra service fee explained Information not yet provided by facility